FAQ | Roosdam

How long will it take for my order to be delivered?

We carefully pack and ship orders, so we usually deliver them to the shipping company within 3-4 business days. In total, it will take approximately 5-6 days for the product to be delivered to you.

How much is the shipping fee?

Roosdam always pays the shipping fee. You can shop comfortably without worrying about the shipping cost.

What are the return conditions?

Return conditions and periods may vary depending on the product. You can visit our [Return and Cancellation Policy] page for more information about our return policy. In general, products can be returned within 14 days if the product's own packaging is not opened

Is my personal data safe?

We use the latest security measures to protect your personal data. For more information on the storage and use of personal data, please visit our [Privacy Policy] page.

Is my payment information safe?

"Your payment information is transmitted in an encrypted manner to ensure a secure payment process. For more details, please review our [Privacy Policy] page.

How to contact Customer Service?

You can reach our customer service team by sending an email to info@roosdam.com.

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